EPOCH Insurance Broker
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HOW WE OPERATE

Quote Process
Policy Issuance Process
Claim Process
Quote Process

Quote Request Received with Basic Details

Epoch

Provide the Instant Indicative Quote with Pre Approved Coverage

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Quote Revision Request Received From Client

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Revised Quote Provided with Various Insurer Options

Epoch

Negotiate with Insurer for the Price, Coverage etc.

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Customise the Coverage, Add Ons, Term & Conditions etc.

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Additional Details Recived From Client for Quote Negotiation

Policy Issuance Process

Select an Option from Provided Quotes

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Pay the Premium

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Risk Held Letter Will be shared

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Policy Document (Soft Copy) will be shared in 7 Days*

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Policy Document (Hard Copy) will be shared in 14 Days*

Claim Process
Phase - 1
Claim Intimation to Insurer
  • * Date & Time of Loss
  • * Estimated Loss
  • * Cause of Loss
  • * Location of Loss
  • * Intimate about the loss along with Pictures and Videos of Loss
Epoch
Phase - 2
Appointment of Surveyor
  • * Insurer will appoint the surveyor on the basis of value and location of loss
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Phase - 3
Survey, Query & Report
  • * In-Person Survey
  • * Checklist of Required Documents
  • * Document Submission
  • * Query Raised by Insurer
  • * Answer the Query
  • * Surveyor will Submit the Report to Insurer
Epoch
Phase - 4
Claim Settlement
  • * Approval of Claim
  • * Payment of Claim
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